Be Prepared for Anything:
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As you may already know, I work with the best clients.
The people who work with me are often motivated by compassion for their business partners and family members who depend on them. People invest their time and money now to make life better for those impacted by my client’s eventual absence.
A True Story
I recently met a new prospect – a friend of a friend who needed a helping hand. The gentleman needed my help contacting Vanguard because he was getting nowhere alone.
Vanguard has a reputation for being difficult to do business with, but often there’s a communication breakdown or inability to understand the jargon. That’s where I come in. I act as a translator to help ease the conversation and yield a resolution.

The Research
After bouncing around between a couple of different departments, it quickly became apparent that Vanguard did not have an account for this client. His employer plan was transferred to T-Rowe in 2016.
We called T-Rowe with the same result. No account was found in this client’s name.
I suggested that he contact his former employer and ask them to trace his retirement account.
The Harsh Reality
After a life-altering stroke (in his forties!), his sister encouraged him to grant his niece Power of Attorney. His former employer confirmed his worst nightmare. A check was issued from his retirement account to his niece, liquidating his entire retirement account.
Steps You Can Take Today
This is a painful reality of life. AARP reports that 90% of fraud perpetrators are known to their victims.
One of the best ways to prevent family fraud is to create your contingency plan and legal documents before you need them.
Don’t wait to create your contingency plan in the middle of a storm!
You can more easily:
=> Assess who you trust
=> Achieve solid solutions
=> Make sound long-range decisions
when done at a time of low stress.
The number one consideration for who is a reliable second-in-command is that they are trustworthy.
Ideally, this person has demonstrated that you can trust them with your life and assets.