Every Transition is An Opportunity
The community you serve is always changing.
In any community, people come and go, and values evolve. Creating a culture of personal service that entices customer loyalty requires your business to adapt.
When you're focused on a million little things, you can miss the big picture.
Most business owners don't have the budget for an army of employees with specialized skills, and they fill in the gaps themselves, doing anything from marketing, to accounting, to sweeping the shop floor.
You are the captain of the ship, and your time is a precious resource. If you are spending half your time rearranging the deck chairs, who is at the helm?
Every business challenge has an associated cost.
Recurring problems impact your bottom line. It's not only inconvenient to lose a dissatisfied customer or employee. It's expensive too. An outside point of view can help you see clearly, where you can make a high impact change for the least amount of investment.
Maximize the Value of Your Business Expenses
Your people, your process, and your technology are all investments. As a business owner, you want all of these investments to lead to meaningful returns. NPC can help you decide what and how to prioritize so you can use your time and money more effectively.
A temporary infusion of project management talent can help you:
Streamline your processes so you can work more efficiently.
Identify and overcome barriers that are slowing you down.
Develop a strategic plan to finally achieve your long-term goals.
The NPC Process helps your organization develop effective strategies to:
- Collaborate to create change with your leadership team, relative to your processes, technology, and strategy, or customers and employees.
- Optimize your offering of products or services to drive sales in new markets.
- Define what success looks like for your business so you can better measure progress towards your goals.
- Increase donations and retention for your non-profit organization by identifying opportunities to foster deeper connections with your donors.
- Adapt your business model to a changing world, so your offerings remain relevant and attractive to your existing and new customers.
- Create change management strategies with your team leaders.
- Transform your customer engagement strategy to ensure your business is visible and attractive to new clients in your community, so you don't have to rely on a dwindling pool of regulars to survive and thrive.
- Inspire confidence in your team's ability to take a project from concept to implementation and measure the impact of the change.
A 5 Step Process To Transform Your Business
A unique approach to consulting that creates rapid results and empowers your team to learn the methodology throughout our collaboration so they can manage future business transformations on their own.
1. Interview & Analyze
Gauge current state strengths of the operation and reveal quick-win opportunities.
2. Define & Inspire
Develop a vision for your future state, creating a focal point for the team to rally around.
3. Assess & Prioritize
Consider your investment capacity and look before you leap to avoid cost over-runs.
4. Execute & Measure
Implement the change and ensure everyone in your organization can track progress, and achieve ROI.
5. Debrief & Learn
Review & document lessons learned to foster a culture of continuous improvement.
Specialized Project Management Expertise
"When I interview leaders, stakeholders, and high-value clients, I don't tell them what to do. I inventory their feedback, and the data speaks for itself. It's humbling, but also exciting, offering a treasure trove of improvements that a leader can implement with little to no additional investment."
- I am an accomplished project and enterprise program manager with knowledge honed in the fast-paced corporate sector.
- My method is collaborative and engaging, so your team will feel the project was delivered with them rather than to them.
- I will assess and deliver the training materials you and your team need to feel confident in owning the process long-term.
Are you ready to accelerate your progress? Book a call to find out how I can best help you.
To book a time with me:
- First, choose a day and time for your consult.
- You will then receive the details for our call by email. If you don't see it in your inbox, try searching for "Mary Beth Simon."
- If we're a good fit, we'll define what success looks like for you and create a road map for how we'll move forward together.